Changes between Version 59 and Version 60 of Using Pidgin

Timestamp:

Sep 21, 2007, 3:24:32 AM (16 years ago)

Author:

John Bailey

Comment:

More FAQ migration from the old site, plus a typo fix.

Using Pidgin

@@ -22 +22 @@
 ||ICQ||48x48 to 50x50||gif, jpg, bmp, ico||7168 bytes (7.0KB)||
 ||Yahoo!||96x96||png, gif, jpg||||
-||XMPP (including Google Talk)||32x32 to 96x96||png, gif, jpeg||8191 bytes (one byte short of 8.0KB||
+||XMPP (including Google Talk)||32x32 to 96x96||png, gif, jpeg||8191 bytes (one byte short of 8.0KB)||
 
 Pidgin itself (for the chat window) will scale icons up or down to 32x32 for display in the buddy list and the infopane.  In general, to maintain the aspect ratio, you should begin with a square icon.
@@ -208 +208 @@
  2. Go to Tools->Certificates
  3. Select the relevant server and export the certificate to a file.
- 4. [http://developer.pidgin.im/newticket File a ticket]. Attach the exported certificate, and specify which protocol you are connecting to, as well as the server the certificate is for. Assign it to wehlhard
+ 4. [/simpleticket File a ticket]. Attach the exported certificate, and specify which protocol you are connecting to, as well as the server the certificate is for. Assign it to wehlhard.
+
+=== Why does Pidgin crash when I start it? ===
+Here are some things to try:
+  * Make sure you are running the most recent version of Pidgin.
+  * Make sure only one version of Pidgin is installed.  On UNIX-like systems, `whereis pidgin` can be helpful for this.
+  * Make sure Pidgin is not already running.  In recent versions, if an instance of Pidgin is already running then a new instance will not start without specifically forcing it.  You can check the process list on your operating system or look for the "System Tray" or "Notification Area" icon.
+  * If you are running a UNIX-like system, try "export GDK_USE_XFT=0" in a terminal, then run Pidgin from the same terminal.
+  * Disable or remove any third-party plugins, especially those related to encryption.
+  * If disabling third-party plugins doesn't help, disable ''all'' plugins.
+  * If you are on Windows, deleting `tcl.dll` from the Pidgin install directory may prove helpful.
+  * If none of these help, read TipsForBugReports.
+
+=== Pidgin <non-current-version> is buggy.  Why? ===
+=== Pidgin from Monotone is buggy.  Why? ===
+Non-current versions have old bugs which may be fixed in the current version--that's why we make new releases.  Monotone is frequently unusable because of changes in the code.  Bugs are introduced during the development process and are hopefully fixed before a release is made.
 
 == Windows Specific ==